Friday, April 28, 2017

Hospitality News For The Week Of 4/28/17

Rates Hold Steady in First Half of 2017 Despite Decline in Bookings

Data published in TravelClick’s April 2017 North American Hospitality Review (NAHR) indicates average daily rates are holding steady through the second and third quarters of 2017. The strength of rates holding steady comes despite a drop in future bookings. Group bookings are down by -5.9 percent in the third quarter and all travel segments are -4.3 percent lower in the same period. However, transient leisure bookings are higher by 6.6 percent through the second quarter. Full Story Here:

TrustYou Analysis Identifies Review Topics That Impact The Hotel Reputation The Most

The world’s largest guest feedback platform, TrustYou, has published an analysis of the 90 million reviews analyzed by the platform in 2016. Called the “Impact Score”, the research shows that over 95 percent of the traveling public decided where to book their hotel stays based on the online feedback they had read. TrustYou determines the impact score by combining an analysis of more than 140 categories used by guests in describing their experiences. “Service” and “Service Friendliness” were the most important categories, according to the research. Full Story Here:

Hotels shown to be susceptible to cybercrime

According to the payment systems industry’s Nilson Report, the hospitality industry continues to be targeted by cybercriminals. Between 2012 and 2015 the annual costs doubled, reaching $22 billion. The cost figure could reach an estimated $32 billion by 2020, according to the report. Of the total losses, the U.S. accounts for nearly 40 percent and includes an estimated 13 million victims of such crime each year. Full Story Here:

STR: US hotel results for the week ending 22 April

Mixed performance figures were reported by the U.S. hotel during the week of 16-22 2017, according to data published by STR. Compared to the same period last year, industry-wide occupancy was down by -0.5 percent at 68 percent. Average daily rate however was up by +1.3 percent, reaching $124.48 for the week. Revenue per available room was higher as well at $84.61 by week’s end representing a +0.7 percent increase over the previous year. Full Story Here:

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