Friday, September 7, 2018

Hospitality News For The Week Of 9/7/18

Google’s travel incursion gradual, but a threat to OTAs

Recent moves by Google continue the search giant’s slow encroachment into the travel industry. Google has now begun offering hotel discounts, at this point exclusively through its Google One cloud storage platform, while simultaneously launching their “hotel-plus-flight product”. The hotel discounts are currently only being offered to paid users of Google’s cloud storage product. Despite the limited nature of the rollout, the travel discounts pose a threat of direct competition with online travel agencies and metasearch platforms. Full Story Here:

At First White House Meeting, Industry Execs Talk Travel

President Trump met at the White House this past week with a number of travel industry executives, including the U.S. Travel Association and many hotels. At the meeting, the industry leaders discussed with the president the importance to the U.S. economy and the crucial role-played in job creation by the travel industry in America. The executives particularly stressed how important to trade deficit reduction, international inbound travel is for the economy. The discussion centered on achieving travel growth without compromising security. Full Story Here:

Newly Released 2018 Guest Experience Assessment Provides Valuable Insights To Hoteliers On Guest Engagement

A new study was just published by Travel Tripper, StayNTouch, and TrustYou that surveyed over 300 hoteliers in the U.S., Canada and around the globe offering insight into the guest experience at their hotels. Questions were asked in the survey regarding check-in technology, upsell opportunities, and guest communication among others. Some important takeaways include the fact that 41 percent of respondents do not offer their guests a choice of check-in method, 70 percent either never or only sometimes convert on up-sales and upgrades at check-in, and 68 percent recognize the need for their improved use of mobile technology. Full Story Here:

STR: US hotel results for week ending 1 September

According to data published by STR, the U.S. hotel industry reported positive performance results in year-over-year comparison for the week of 26 August through 1 September 2018. Industry-wide occupancy up by +1.6 percent to reach 67.0 percent by the end of the week. Average daily rate rose by +3.0 percent to $125.16 for the week. Revenue per available room increased by +4.6 percent to $83.88 for the week. Full StoryHere:

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